Prerequisite:

 ServiceNow Certified Application Developer Exam FAQ

 Question: What is the purpose of the ServiceNow Certified Application Developer Exam?

Answer: The exam certifies that you have the skills and knowledge to develop applications on the ServiceNow platform, solving business problems and contributing to the ServiceNow ecosystem.

Question: Who is the exam intended for?

Answer: Anyone interested in becoming a ServiceNow Certified Application Developer, including customers, partners, employees, and others.

Question: How can I prepare for the exam?

Answer: Focus on official ServiceNow resources like training materials, product documentation, and the developer site. Avoid unofficial materials found online.

Question: What are the recommended prerequisite trainings?

Answer: ServiceNow recommends completing "Welcome to ServiceNow," "Scripting in ServiceNow Fundamentals," and "Application Development Fundamentals."

Question: Do I need a voucher to take the exam?

Answer: Yes. Upon completing the "Application Development Fundamentals" course, you'll be eligible to obtain a non-transferable voucher code for registration.

Question:  What additional resources can I use to prepare for the exam?

Answer: Credentialing Program Guide: This guide walks you through the entire certification process. Additional Recommended Experience: Gaining six months of hands-on experience developing applications in ServiceNow is highly recommended. Look for roles like application developer or system administrator with developer access.

Question: What about my knowledge base?

Answer: General familiarity with industry terminology, acronyms, and initialisms: Knowing common ServiceNow terms is important for understanding exam questions.

Question: What topics are covered in the exam?

Answer: Exam Scope: The exam focuses on various "learning domains," each with different weights and sub-topics.

• Learning Domains: Architecture and Design, Development, Application Integration, Deployment and Operation, Security, and Business Processes.
• Weightings: Each domain has a specific weight representing its percentage of questions in the exam.
• Sub-topics: While not an exhaustive list, the table provided outlines key sub-topics within each domain.

Question: What all Domains are covered for CAD?

Answer: Following Learning Domains are covered in this certification exam.

Designing and Creating an Application (20% and 12 Questions)

• Determine if an application is a good fit with ServiceNow
• Design and implement a data model
• Create modules
• Use Application scope 

Application User Interface (20% and 12 Questions)

• Create, design, and customize forms
• Add/Remove fields from forms and tables
• Write, test, and debug client-side scripts for desktop
• Write, test, and debug server-side scripts
• Use a Record Producer as an application's UI 

Security and Restricting Access (20% and 12 Questions)

• Restrict access to applications and application modules
• Manually and automatically create, test, and debug Access Controls
• Use GlideSystem methods to script security
• Use Application Scope to protect application artifacts 

Application Automation (20% and 12 Questions)

• Write, test, and debug Workflow and Flow Designer
• Create and use Application Properties
• Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
• Send and receive email
• Design and create homepages and reports

 Working with External Data (10% and 5 Questions)

• Import data in CSV or Excel format
• Integrate to, including testing and debugging, an external data source using REST.

Managing Applications (10% and 5 Questions)

• Download and install applications
• Use Delegated Development to manage source code and code review
• Use the ServiceNow Git integration to manage source code 

Question: Where do I register for the ServiceNow Certification Exam?

Answer: You can register through Kryterion's Webassessor platform, linked to your Now Learning account.

Question: Can I take the exam online?

Answer: Yes, you can take the exam at a Kryterion Test Center or online with a proctor using Webassessor.

Question: What accommodations are available for disabilities or ESL?

Answer: ServiceNow offers reasonable accommodations like extended time and translated exams. Contact them for details.

Question: How many questions are on the exam?

Answer: The exam consists of 60 questions.

Question: What question types are included?

Answer: There are two types: Multiple Choice (single answer) and Multiple Select (select all that apply).

Question: Is there partial credit for Multiple Select questions?

Answer: No, you must select all correct answers for full credit.

Question: How soon do I know if I passed?

Answer: You see a "pass" or "fail" result immediately after submitting the exam.

Question: What does a "pass" result mean?

Answer: It means you earned the certification, but it's conditional and subject to review. Passing the CMP fee and delta exams are required to maintain it.

Question: What does a "fail" result mean?

Answer: You didn't earn the certification, but you'll see your scores by domain to help you focus your studying for the next attempt.